Some have called we rock and roll performers who never retire 'troubadours.' I enjoy this misnomer immensely. While there are many differences between me and my distant predecessors in L'Occitane, I do believe there is a lineage that connects us of the last 70 years with those romantic singers of the High Middle Ages.0
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This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what they want when they've never seen anything remotely like it.0
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