Acceptable food rots while we are chased from bins behind restaurants, chased from sleeping on the street, chased from relieving ourselves unless we pay for food or gas, until finally we are so hungry, sleepless, smelly, constipated and beaten-down that we simply die of lack of will to live.
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What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
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